MK Factory is committed to a premium delivery experience, with shipping handled in a secure, efficient, and dependable way. Every order is packed, handed over, and delivered with careful attention at each stage.

Watch Preparation Time: 1–2 business days
Delivery Time: 5–10 business days
Shipping Methods: DHL, EMS, UPS

1. Shipping Details

“Ready to Ship” orders are usually sent out within 24–48 hours after payment is confirmed. After dispatch, delivery generally takes 5 to 10 business days, depending on your location and customs clearance.
Please note that transit times may change during holidays, busy periods, or due to unexpected delays.

2. Order Tracking

Once your watch has been shipped, you will receive an email with tracking details. This lets you monitor the shipment in real time until it arrives at your address.

3. Shipping Methods

To support safe and timely delivery, we work with trusted international express couriers. The final carrier will be chosen based on your destination and the most reliable service available at the time of shipment.

4. Shipping Costs

Shipping charges are shown at checkout and depend on the destination country, package weight, and selected delivery method.
MK Factory may from time to time provide free shipping promotions—please check for these special offers.

5. Packaging

Each watch is carefully prepared for shipment. It is placed in its own box and then secured inside a protective shipping container so it reaches you in excellent condition.

6. Multiple Items in One Order

Orders containing several items may be shipped in separate parcels from different fulfillment locations. If that happens, each package will have its own tracking information.

7. Address Accuracy

Please make sure your shipping address is complete and correct. MK Factory is not responsible for delays or failed deliveries caused by inaccurate or incomplete address details.

8. Delivery Acceptance

We recommend that someone be available to accept the delivery. If the courier arrives and no one is present, a delivery notice may be left, or the carrier may arrange another delivery attempt.

9. Order Cancellation & Modifications

Orders are processed promptly. For that reason, cancellations or changes can only be made before the order ships. If you need help, please contact our customer support team right away.